A burst pipe left me high, dry and desperate to wash my hair. But around me, everyone seemed stoic and unsurprised - no rolling of eyes, tutting or, God forbid, speaking ill of the water company On Monday morning, the water coming out of my tap was but a dribble. Disappointing. I checked the water company website and there was something about some problem somewhere that was being resolved. It was sorted. Then Tuesday evening, uh-oh, not even a dribble. Not again, surely. Back to the water company website which, in its own way, is rather helpful. But only in the same way that train companies have got better at owning their shortcomings with the efficiency of the Delay Repay system. Nice as this is, it would be nice if they were as good at stopping problems happening as they are at keeping you across how they are supposedly solving them or, in the case of rail companies anyway, bunging you some money to cheer you up. Here’s what the website said: “Our specialist team have located a large
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environment
My neighbours and I were left with no water this week. Why was I the only one who seemed annoyed?
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